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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Things are stabilizing once more. For any players who have characters stuck in a game, we’ll have someone run the unstick script ASAP, but most characters should automatically log out in the next 15 minutes. Appreciate everybody who took the time to reach out about this. We’re…
Answering nuu-11190: “Explain this to me: I get this error msg on the latest gpu/windows 10 drivers running a gtx1080 - no integrated gpu on processor. Then I tri…”
“Explain this to me: I get this error msg on the latest gpu/windows 10 drivers running a gtx1080 - no integrated gpu on processor. Then I tried opening exe directly and it works. ” Usually when I see this it means the Nvidia profile is doing something funky. I normally recommend…
Hey again all, Once again we’re aware of the issues impacting getting connected/staying connected to the Battle.net servers. Currently players are having login issues and people are actively working to get them restored. We’re also working on getting more information surrounding…
Answering SkiandFish-1488: “@Jambrix, Disabling the Intel GPU allows it to launch and I get to the character select screen, however it is still crashing when i try to s…”
Sorry to hear that SkiandFish. I’d recommend submitting a ticket so we can look into the issue further for you. We’ll want to collect your MSINFO file in order to take a peek at those logs through the ticket. We don’t want MSINFOs posted on the forums. Hopefully one of our…
Answering MTNESS-6940: “It’s not just a EU issue, I’m in Australia and have the exact same problem, so please don’t ignore how wide spread this issue is.”
Australia also uses EU builds. Sorry for not clarifying there.
Answering anko90-1290: “Blizzard, this is NOT only EU. I’m an Australia based played and having the same issue. So are all of my Australian based friends…”
“I’m an Australia based played and having the same issue. ” Have you tried the uninstall/reinstall that others have noted in this thread? We added some clarification - “Australia also uses EU builds. Sorry for not clarifying there.”
As an update: “RE: PS5 versions - The team has nailed down this is specific to EU users. They have rolled back the patch so users may be prompted for an update. A new one is being expedited so we should see a fix to this in the next day.” So you may be prompted to update your…
“This is now live on PC. This is also live on PS5 but I will note we are investigating the PS5 reports in EU of the game not launching after the patch. We are currently working on reverting the patch on PS5 in EU and will have a new one in the next day. Please note Australia…
It’s sounding like they believe they’ve identified the set of users affected by this and they’re testing some fixes to get that resolved. I’ll be back once I hear something new that I can share.
This is now live on PC. This is also live on PS5 but I will note we are investigating the PS5 reports in EU of the game not launching after the patch. We are currently working on reverting the patch on PS5 in EU and will have a new one in the next day. Please note Australia also…
This thread is devolving into an unrelated argument so I’m locking it up. We’ll open a new thread if the problem resurfaces, but are working to try to ensure this happens as infrequently as possible. Final thread update here. “Hey again everybody, Looks like things are starting…
I’ve combined a few different topics into this one to try and keep the discussion consolidated. That’s going to make the timestamps on various posts look a little strange, sorry! Just trying to make sure folks who are affected know this is being worked on.
Thanks for all the reports folks. This is currently under investigation. I’ll try to provide updates here as I receive them but I don’t know how frequent those will be. Sorry for the trouble while this is being reviewed.
Hey again everybody, Looks like things are starting to recover after some backend work. We’ll let you know if we have any more updates on the ongoing issues as they come up. Note that with any server downtime/unexpected disconnection, you may experience some progress loss.…
Hey everybody, Posting here to let you know we’re aware of the issues impacting getting connected/staying connected to the Battle.net servers. We’ve been actively monitoring servers connections for the past few days in light of things, and have been working on this incident for…
I have notified the team to investigate.
Answering SkiandFish-1488: “Please see the information at the below link: Pastebin ForD2Troubleshoot - Pastebin.com Pastebin.com is the number one paste tool since 2002…”
Thanks SkiandFish! It looks like the Nvidia drivers are a bit out of date and there’s some errors showing up indicating the GPU or GPU drivers are crashing/hanging. Lets try doing a clean reinstall and update the Nvidia drivers. To clean install we usually recommend using the…
Hey there, Can you post your DXDIAG Press Windows Key + R. In the Run window type dxdiag and press Enter. In the DirectX window, click Save All Information. Name the file “dxdiag” and save it to your Desktop. Open the new dxdiag file with Notepad. In the posting section hit the…
Answering SkiandFish-1488: “Back to the top. I still cannot start Diablo 2.”
Hey SkiandFish, Can you post your DXDIAG Press Windows Key + R. In the Run window type dxdiag and press Enter. In the DirectX window, click Save All Information. Name the file “dxdiag” and save it to your Desktop. Open the new dxdiag file with Notepad. In the posting section hit…
PATCH NOTES A new patch is now available for Xbox consoles and PlayStation 4 consoles. PC, Nintendo Switch and PlayStation 5 consoles will follow shortly and we will update this thread when they become available on those platforms. To share your feedback, please post in the…
