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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey everyone, This should be resolved at this point. Everyone should be able to log back in now. Again thank you for your patience!
Hey everyone, We are aware of an issue affecting the servers. Our teams are continuing to work on getting the servers back online as quickly as possible. As well as getting them to stay online and stable. There is not an ETA on a fix just yet but you can keep an eye on…
Hey there, Does your PC meet the minimum requirements? Please note that integrated graphics are not supported and are below the requirements so they will experience crashes like this when trying to use portals or load in. Feel free to post your DXDIAG Press Windows Key + R. In…
Answering AngryCat-2950: “HeavensDevil: loading screen then it just exits out and I’m back at desktop with battle.net app relaunching and no error code nothing and i …”
“intel(r) uhd graphics 620 ” AngryCat, I’m afraid Intel graphics are not supported for Diablo II: Resurrected. Integrated graphics do not meet the minimum system requirements. The game may launch, but you will get low performance and crashes like this. Very sorry for the bad…
Answering Vecchioli-11223: “Is there a fix for this yet? I have not been able to chat since the game launched as well… Also tried to reinstall and verified all settings…”
Hey Vecchioli, There’s a few different places where chat can be disabled, both on the Battle.net account and in-game. Check out the recommendations in my post here: “Hey there, In your Battle.net account privacy settings, make sure that text chat is enabled. Also, in-game in…
Hello everyone, The server issues have been resolved and everything has been stable for a while at this point. Our engineers will continue to work on improving stability and identifying the root cause for this incident, as to prevent it from occurring in the future. Thank you…
Hello everyone, We are aware of and investigating issues that prevented players from logging in and causing a loss of progress from their play sessions during the weekend’s incident. We have conducted emergency maintenance (across all platforms) and are closely monitoring our…
This issue has been confirmed as resolved. Any further players who are having problems with the game crashing on startup should check that they meet the minimum system requirements and attempt basic troubleshooting if that fails. We’ll leave this stickied for a bit longer and…
Answering shibz-1652: “What was the cause of the outage?”
That is a great question. Unfortunately we don’t have that level of insight into things since we’re just customer support, but I know they’re doing a retrospective on it now to figure out how to help prevent whatever happened here in the future.
Hey all, The servers are back up and running and we’ve noticed a number of characters that are locked out - they’re working to unlock those. Note that some progress rollback will have occurred with many people who were in games, as the servers wouldn’t have had time to save your…
Hey again everyone, We’re still on this. All I can really say for now is that we called some folks in from weekend to work on it and they’re trying to figure out what’s up/how to fix it. No ETA on a fix just yet but you can keep an eye on this thread and @BlizzardCS twitter for…
Answering MrOneTime-11681: “Hey, what is the expected downtime? how and where will you notify public that servers are up and running again? (So that I don’t have to cli…”
We’re tracking this at the thread below and I’ll update it once everything is resolved and/or if I hear anything else back. Right now it’s just under investigation. We also do updates at the @BlizzardCS twitter if you prefer. “Hey again everybody, We are aware of the connection…
Answering Liegaeon-1419: “Thank you for the reply, always appreciated Could Blizz not do a cloudsave-like mirroring of the save file? That would make any changes made…”
In that situation you’d basically end up with the same issue folks are having today. If the server has to have access to your save for an offline-online character, if the server is down then the cloud can’t update that save file either, and then your “offline” character would be…
While I can understand the frustration, there’s no way we’d be able to do that without opening up the economy to massive exploitation. There’s no way to check the save file for that kind of data or tell the difference between someone who happened to have 100 perfect stones of…
Hey all, There’s a new incident today and we’re tracking it here. You can keep an eye on this thread for updates. “Hey again everybody, We are aware of the connection issues and already on it. Appreciate the reports.”
New issue, new thread opened. Locking this to keep all reports in one place. “Hey again everybody, We are aware of the connection issues and already on it. Appreciate the reports.”
There’s a new instance of issues today. We’re tracking these at this thread. “Hey again everybody, We are aware of the connection issues and already on it. Appreciate the reports.”
Hey again everybody, We are aware of the connection issues and already on it. Appreciate the reports.
