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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering Klive-11847: “Alright, I changed it to my internal SSD and it’s the same thing, still slow loading screen”
Interesting, I was nearly sure that would get your problem handled. How long are these loading screens taking for you, just to be sure we’re looking at an actual issue here?
Hey there Dirty, Sorry for the progress rollback. This happens if an item is in a space we can’t save data from when the server goes down for some reason. Devs are looking into that to try to prevent progress loss when things like this happen going forward. In the mean time,…
Hey there Coffeeman, While this PC may be more powerful than your old one, it doesn’t have a dedicated graphics card which is required to run the game. It isn’t coded to work perfectly with intel GPUs currently. We’re doing what we can to optimize performance on lower spec…
Answering Brooki-21456: “Crashes on start up. I have updated everything on my laptop. I can run other games just fine its just this game for some reason. 8E70E687-3B…”
Brooki, @Rxercist, and @Bekhira You don’t have a dedicated graphics card, which means your system doesn’t meet system requirements, unfortunately. Some players who have intel cards are able to get the game running, but it’s not supported directly so we can’t make any guarantees.…
TasteOfChaos The in game respec system exists for problems like this, and it’s impossible for us to grant additional respecs. Mistakes like this are definitely a setback, but if you have another character you can create a token of absolution in hell difficulty and send it back…
Digits, AVX was not the only cause for game crashes. We’ve 100% confirmed that that issue is fixed. If you’re having another issue, you’ll need to do crash troubleshooting to fix it. Most players I’ve seen still crashing on launch have outdated drivers, a security issue, or are…
Hey everybody, Now that the servers are back online, any characters that got stuck today should free up within about an hour. If they get stuck for longer than 24 hours please post here so we can look into why this happened. We’re still escalating the ones that are coming into…
Okay, following back up now that we’ve got confirmation everything is stable again. All servers should be back online at this point. Sorry for the hiccup. We’re looking into the root cause of these to see why they’ve happened this weekend to try to prevent them going forward.…
Hey everybody, We have had a couple issues this weekend, and we’re currently working on the ones from today. To keep the reports in one place, locking this thread. You can use the one below to keep updated on this situation as we get more info. “Hey again, Looks like it’s only…
Hey everybody, We have had a couple issues this weekend, and we’re currently working on the ones from today. To keep the reports in one place, locking this thread. You can use the one below to keep updated on this situation as we get more info. “Hey again, Looks like it’s only…
Answering Drakuloth: “Hey all, There was an issue with the Asia region servers earlier this morning, but it should be resolved now. We appreciate your patience wh…”
Hey again, Looks like it’s only the Asia servers that look like they’re mostly recovered - we’re looking into the other issues. Updating the title. Thanks for the extra info.
Hey all, There was an issue with the Asia region servers earlier this morning, but it should be resolved now. We appreciate your patience while we worked on this.
Hey there, So without specific information on your system (usually obtained through system files) I cannot say there isn’t anything specific on your system that might be contributing to the frequency of crashes. I did see a number of crash reports from your client though and a…
Hey there, I cannot confirm a specific issue with controllers but I can say we have seen a few reports specific to bluetooth being used for the controller connection. Enough that if you haven’t already done so, I recommend posting the issue in the bug report forums to help our…
Hey there, So the hard news is, if you lose progress due to a crash, disconnection or service issue, that progress is typically lost and cannot be recovered. It is always going to be a risk with such unexpected removals from the game you are in. This has been a thing even with…
Hey there, So it looks like the Blizzard Desktop Application is sending the launch command to the game and it is seeing that the command was received but the game itself is not fully or otherwise properly loading. There are a few potential causes that might prevent the game from…
So the CPU in the dxdiag you listed should work without issue but I couldn’t see the rest of the potentially relevant system specs and information to say if there was something else contributing to the issue. I did check to see if your client had submitted any crash reports to…
So the hard answer is yes. If you lose progress due to a crash, disconnection or service issue, that progress is typically lost and cannot be recovered. It is always going to be a risk with such unexpected removals from the game you are in. This has been a thing even with the…
If you have been using Geforce Experience to manage your game settings for your various games. (This can be set in geforce experience to automatically optimized all new additions as the game is detected.) you can try adjusting down the settings. I do not know offhand what level…
I moved this from the Technical Support forums to General Discussion as it does not involve localized technical troubleshooting. Feel free to continue the discussion here.
