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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
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Howdy! I can confirm this issue is under review by our QA and developers, it impacts console players the most but depending on PC build could certainly impacts PC users. The longest loading screens are often when switching acts, try porting to town then to the intended location…
Hey there, So the log line you listed is pointing to a failure to initialize nvidia related direct3d API/driver The directx you ran however only shows an Intel Iris GPU. Nothing for Nvidia. So if you don’t have a mobile nvidia gpu on this laptop, that would make sense and…
Hello all - We wanted to provide an update on all the work the dev team has been putting in on addressing some of the database issues that we detailed in our post above a couple of weeks ago. As we mentioned in our last update, character saves have been occurring on the global…
Hey there, This sounds like a very odd connection issue, can’t say that I have seen anything like it before. There’s possibly some kind of misconfiguration issue or something interfering with how you connect to the Battle.net servers. I have a couple ideas that you can try that…
Answering Showny-1237: “This is the response I got… They completely ignore the fact that crashing Thousands of times my have an effect on GPU’s performance and comp…”
Showny, I looked over this reply and the files you sent support, and it’s pretty clear that this isn’t on our end. The previous support agent is completely correct. You’ve been having Blue Screen of Death and GPU crashes since October of 2020 in the MSInfo you sent us. Here are…
Alex, This isn’t a bug, it’s a result of trying to leave/rejoin games too quickly and is one of the mitigation measures in place while the devs work on the overall server stability. If you want to provide feedback on this, you can post in #general-discussion, but the best thing…
Hey there, Let’s go ahead and have you post a ‘DxDiag’ so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have…
Hey there Mermer! Thank you for reaching out, as it can understandably be frustrating to have connection issues occur when simply trying to enjoy your gaming time. This is a bit of a generic connection error, and can have several causes that are usually network-related problem.…
Hello everyone, We appreciate the continued reports and feedback regarding the queue system that has been implemented in Diablo II: Resurrected. More information regarding this change can be found in this post: “Login Queue Creation: This past weekend was a series of problems,…
Hey there Stefko777 Currently no integrated GPU’s are supported. Some will work but its not consistent. I know there is discussion on the topic but I do not know of any active plans to directly support them. That said I did look over the crash reports submitted by your client…
Hey there all, So I tried to look and see if any of your clients submitted crash reports but nothing has reached us. Given how early in the launch process this is happen and that there are no error messages even from windows leads me to believe there is a permission/security…
PATCH NOTES A new patch is now available for PC only. To share your feedback, please post in the Diablo II: Resurrected forum. To report a PC bug, visit our Bug Report forum. For troubleshooting assistance, visit our Technical Support forum. BUG FIXES GENERAL Fixed a crash…
This is now live on Switch - Including the latest fix from earlier this week regarding blank loading screens.
Hey all, We reopened our switch investigation. For some reason some players are unable to log in even when the server issues aren’t happening. We appreciate the reports. I’m going to move some similar reports into this thread to make sure folks see it.
Hey Kimba, I’d recommend submitting a ticket and including your DXDIAG and MSINFO files so we can work with you one-on-one to troubleshoot what is causing the issue. Select Diablo II Resurrected → “I would rather categorize the issue” → Technical → Crashes → Contact Us On the…
Answering Cbcheese-11559: “System Information Time of this report: 10/20/2021, 12:11:33 Machine name: DESKTOP-GCH1GPH Machine Id: {2D1F524A-BCC3-4CF4-A146-11667900D24D…”
“Display Devices Card name: Intel(R) UHD Graphics 730 ” Intel graphics are not supported for Diablo II: Resurrected, so this would be the reason for the crashes Cbcheese.
Hey there DarkMARX, Thanks for the error code and the general system specs as it can help us check into what may be going on to cause the game to crash on startup. It looks like REDACT3D has some accurate information already shared, as that GT 820M is a relatively weaker…
Howdy! Not sure if this was related to the other known issues, we noticed World of warcraft’s player base was impacted as well. This is being investigated by our teams to get things back up and running. Some players have reported if they keep trying, they could get back in…