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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering Gulgir-2215: “Maintenance concluded or not? Playing hardcore and i don’t want to risk a death. Anyone seen a post somehwere?”
Still testing - it’s recovering but I’d use caution playing hardcore until we confirm it’s fixed on twitter or this thread.
Answering Klive-11847: “It’s installed on my F which is my external SSD”
That’s almost certainly the cause. External SSDs have to go through a path on your PC which is slower than the SATA or PCIe buses and has a lower priority in Windows. Try reinstalling the game to either of your internal drives and you should get significantly improved load…
Hey all, There’s currently a server issue happening which is causing character lists to be blank. This is not the same problem that we’ve been talking about in this thread. The server folks are on this and working to restore access to the game, but if your characters just seem…
Answering Klive-11847: “DXDiag: DxDiag - Pastebin.com MSInfo is too big for pastebin and any alternative i can find to post it here”
Klive, Which of your harddrives is this installed on - C:, D:, or your external F:\ drive?
“My character was missing this morning. I just checked and she is back, but I am getting server errors on trying to create a game. Guess we just need to be patient? At least for the chars that only poofed this morning. ” There is some emergency maintenance going on this morning.…
Blue here. We do say stuff at times. There are a few issues that are being looked into and we’ve put out brief messaging for it. No ETA at the moment for it. Do keep an eye out on the Twitter for any updates. Note: Missing characters may happen. If you’re experiencing this issue…
For characters going missing there are 3 scenarios. It was an accidental deletion. The X of death is getting changed to prevent this mistake from happening. It’s pretty common and sometimes you don’t even realize it till it’s too late. Server hiccup. In these cases it may…
Answering DirePants-1324761: “I linked it but now I cant see my character on xbox or computer D:”
Hey DirePants! That shouldn’t happen but it’s most likely an account issue, give it a few minutes and check again just to be safe. From here, if the character doesn’t come back, I would put in a ticket so we can really see what’s happening. Make sure to provide the tag for your…
Answering DirePants-1324761: “it worked!!! thank you so much!! also I have to bother for one more thing. I have a battle acct on my xbox one & I do not see my character o…”
Hey DirePants! I’m glad to hear that worked! For Cross progression make sure the character you are wanting to play on XBOX is an online character, offline characters do no transfer over to the console edition of the game. If the character is an online version then that means…
Hey DirePants, Thank you so much for getting me that file. Digging into it I found that the computer is currently using an Intel(R) UHD Graphics card, which is below the minimum requirements for the game. Minimum Requirements Updating drivers might help out here Driver Assistant…
Howdy Direpants, This can be caused by a few different things but I’m not seeing anything specific in the crash report. Could you provide a DxDiag file ? Copy and paste the text file created and paste it between two ~~~ like so: ~~~ DxDiag Here ~~~ If you have issues pasting…
Answering huertgenwald-2672: “In The BNET launcher switch to the game DII :Resurrected. There you shold see a BIG INSTALL button.”
Hey Screensage! Just in case you’re still having issues here is the link to the Battle.net App Just download and install to get D2 Resurrected.
Answering KeanuReeves-1774: “I didn’t make the post or my problem revolved around the video card. Just laid out my specs.”
I think some of you may be having different issues. KeanuReeves, To clarify, are you completely unable to load into the game because you can’t see the character select screen at all? Usually when I see that in our games it means the client is out of date or broken, your graphics…
Dubbio87, That error you’re getting is a network overload. Usually it happens when the router is flooded or your network device is malfunctioning. I’d start by power cycling your router. If it doesn’t work, and you’re on wifi, try swapping to an ethernet cable and usually…
Hey all, We’ve escalated the players here who have been stuck for over a day and the developers are trying to find out why your specific characters are not unlocking. I understand that for those of you who ARE getting locked, it’s extremely frustrating to be unable to log in.…
Hey all, We appreciate the continued reports. We do still have a limited number of lockouts occurring, which aren’t fixing themselves with the new system we put in. We have a script running once every ~24 hours to remove those characters. For those who have been online for much…
This is now live on Nintendo Switch.
Howdy! I certainly understand how frustrating crashes can be when you just want to play the game. It is extremely important to note that with crashing many factors come into play that can cause the same behavior which is the client crashes. This thread has not been very…
Howdy! The error, “Failed to initialize graphics” generally is a sign the system does not meet our system requirements primarily the GPU. In some cases, it can simply be due to extremely out of date Operating System version, drivers, or if the wrong GPU is running the game. I…
Answering PiT-22120: “I was able to fix the issue. After uninstalling the game, the Bnet Client showed a “Buy” button which I used to buy the game and then everyt…”
Thanks for following up on the issue. Not having the game would also definitely cause this error. Glad you’re all fixed up, though!
