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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hello all, I looked over these issues throughout the thread and did some more digging into this error message. It basically looks like this is just a generic error message so the error message itself isn’t very helpful. There’s nothing really linking all of these errors in this…
Answering Folke-1575: “Same problem here. Pre-purchased game, downloaded today and tried playing now for the first time. I got the first cinematic, then got to the…”
Hey there Folke, Other than the things I mentioned previously, make sure you start the game using the Battle.net application. It should log you in. If you’re trying to make an offline character, try making an online character first. Once you reach the Character Select screen,…
Hey there EvilHakik, This is a bug and it’s on our radar. You should be able to fix the problem by restarting the game client. No ETA on a fix for this but the devs are on it.
Hey again everybody, Using some of the info in this thread and some other threads, the devs found a few things they’re working on. The unlock waves are still going through stuck characters in the mean time, but they’re working on an update to help with some of the things that…
Answering Hellish-6583: “I have the same error code, but I don’t have anything Asus, or Alienware. This is my DxDiag https://pastebin.com/XDKHCh20 I originally did h…”
Hey there Hellish, Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release_svc.180808-1748) Your Windows is more than 4 years out of date and it’s having problems updating itself. You should try to update to the latest version manually. If it doesn’t work,…
Hey again everyone, Looked over these MSinfos. You aren’t all having one specific error, but a couple of different root causes. The most common reasons I’m seeing for players having this problem in this thread are one of the two following problems. The first is that some of you…
Answering Reaper-22913: “Hey, thanks for the reply. I tried uninstalling using the program you linked and tried not just the driver you linked to (which I assume is …”
Hey again, Thanks for following up. Lets go ahead and submit a ticket with an MSinfo attached. This will help us further investigate the issue and work with you more directly. Thanks again for following up. We look forward to hearing from you!
Hey there, I moved this post to its own thread since the other one was about something a little different. Here’s what I found in the DxDiag (thank you for posting it btw, these are mega helpful for support staff): “P1: 1a8 ” Looks like the video is timing out on a…
2 posts were split to a new topic: Blackdeath - crashing after loading a character
Answering SamBixby-1404: “It didn’t help me, but it may just be, because Im using the i5 2500 cpu like Akroma.”
Heya Sam, As I mentioned before the i5-2500 is on the edge of supported. Are you also on win7 or is the problem also happening in win10 on this CPU? It’s similar in power to what we have listed as min specs but is a bit older is all. Could you run a hardware monitor while gaming…
Hey there, So the dxdiag data you posted looks like its missing some information, specifically the main system specs and GPU specs … If you are running an older processor than AMD fx 4350 or Intel i3 3250 (The minimum requirements) then it is likely the source of the issue.…
Answering Kai-1263: “Pastebin kai - Pastebin.com Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for …”
Hey y’all, thanks for following up with me! @Kai Looks like this PC is using an older CPU that is impacted by this issue. We are posting updates on that thread as we receive them. @Medinahmite The game requires a dedicated Nvidia or AMD graphics to run currently. Since this…
Answering Reaper-22913: “here’s a pastebin to the dxdiag https://pastebin.com/GEvw2V4m Also my most recent blz-log.txt incase that’s relevent (as has been suggested …”
“https://pastebin.com/GEvw2V4m ” +++ WER9 +++: Fault bucket , type 0 Event Name: D3DDRED2 Response: Not available Cab Id: 0 Problem signature: P1: VEN_10DE P2: 30.0.14.7212 P3: 0x887A0006 P4: 7 P5: D2R.exe Hey there, This appears to be a graphics drivers crash of some kind.…
Answering Duggernaut-11671: “i have tried scanning and repairing the the game, also uninstalling and reinstalling. i did get into a game for about an hour and a half the…”
“ Card name: Intel(R) UHD Graphics 620 ” Hey there, It looks like this system does not have a dedicated graphics card. This may be the cause of the crash since the game requires an AMD or Nvidia dedicated graphics. More info on this can be found here. I wish we had better news…
Answering Tieron-1925: “I did as you recommended with DDU and the driver install afterwards from the NVIDIA page you linked but I still managed to CTD after around …”
Go ahead and open a ticket since the crash has persisted beyond what we tried so far. They can work with you on more advanced troubleshooting and further investigate with more detailed system files.
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Answering Akroma-2890: “@lennychuck: thank you for your idea. unfortunatelly i do not have a razer Surround device. Anyway i deactivated all NON-MAIN audio controll…”
“ Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.3GHz ” “ Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707) ” The CPU is on the very edge of system requirements but in this case I don’t think…
Answering Fred997-1305: “------------------ System Information ------------------ Time of this report: 9/25/2021, 12:39:17 Machine name: DESKTOP-75ML2I8 Machine Id: …”
“ Processor: AMD Phenom(tm) II X4 925 Processor (4 CPUs), ~2.8GHz ” Hey there, Thanks for following up with us. I noticed this is a pre-2011 CPU. I think this case is related to this thread we are tracking. We will be posting updates there as we receive them. Thanks again for…
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Hey there, Does undoing the changes work to resolve the issue? Should only need to copy the contents of the saved games folder. These are located here: C:\Users\stsebring\Saved Games As TimberWolf suggested each character will have several files. Ensure all are copied instead of…
