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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hello everyone - We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further developments from this past weekend. The team believes they have a potential fix, but this goes beyond just AVX specifically. The fix could…
Answering Maroliver-1682: “Nicole: Not everyone is experiencing the same issue. Not everyone who posts will also describe their issues the same way. What one person co…”
Maroliver, No, Nicole isn’t being condescending. That “Lady” as you condescendingly put it has been trying to help you resolve your crashes this whole thread. These threads are for customer support and the community to assist players who are having technical issues, not for…
Hey all, Reposting this here for visibility. If you’d like to pursue a refund to wait until the fix to repurchase, it can be done at this link. “Hello everyone - We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further…
Hello everyone - We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further developments from this past weekend. The team believes they have a potential fix, but this goes beyond just AVX specifically. The fix could…
Answering Maroliver-1682: “Thank you for the condescending response that was super helpful.”
Maroliver, While there are some bugs being investigated, not all crashes are bugs, which is why Nicole was trying to get access to your system files. If you’re unwilling to provide the requested information there really isn’t much that can be done here. If you have feedback or…
Answering Endeavor-1815: “seems as though something was fixed on your end because several of us can play now but cannot host games. hmmmmm?”
The only thing we fixed recently was players getting stuck online. Seems like correlation =/= causation here. Keep in mind if it is an ISP issue it can come and go based on whether or not internet maintenance was done in your area or the time of day. Again, if the issue comes…
Hey everybody, We just did an unlock wave for the people who were stuck online from yesterday. Anybody else still having issues where they’re stuck online for more than an hour? If so, post the same information requested above and we’ll look into it. “All you need to do is let…
Answering Nitle-1844: “Hey Drakuloth, Thanks for the updates you’ve provided so far. Will you be notifying the edge cases individually when their character has bee…”
Nitle, We likely won’t be unlocking these individually since any that get stuck longer than an hour would have a bug related to it. I’d keep an eye out for more updates on this thread, but if you’ve been stuck offline for longer than an hour or two at this point, just check back…
Answering michelangelo-1503: “So, when will this unstuck fix kick in? Did it already? Will it in 9 minutes? My character is still stuck since 24hrs, since your maintenanc…”
“So, when will this unstuck fix kick in? Did it already? ” It’s already live on the server side. We see some edge cases in this thread that we’re looking into, including yours. Thanks for the report. For anybody else who got stuck recently, please check back every 15 minutes and…
Answering Endeavor-1815: “so you’re saying ONLY DIABLO 2 RESURRECTED requires me to get a new modem? No other game on my PC or any system requires it, but THIS ONE re…”
Endeavor, I’ve given you the best information I can with the information you provided. If you have feedback you can submit that at #general-discussion but this isn’t unique behavior among our games when packet loss like this exists. Not all of them will exhibit this behavior but…
More updates, all. We’ve pushed additional fixes and stuck characters should be mostly clearing up and many of the things that were causing these originally should be fixed. This fix is now live on the servers. There’s probably more work to do still, so if you’ve got a character…
Answering magnafides-1350: “With all due respect Drakuloth, that WinMTR capture doesn’t tell us anything. First of all, it’s almost certainly not even to the right IP (…”
While I appreciate you’re trying to be helpful, I need to correct this misconception here to make sure we’re all looking at the same thing. The 100% there is indeed not a problem, it’s just DDoS mitigation. The problem I’m referring to is the one right after the router for this…
Answering xewp-6973: “Drakuloth: I see you have some console arguments on your game .exe - can you first try disabling those and see if it improves? Thanks for yo…”
Xewp, I’ve actually reviewed a few more of these and I don’t think that’s relevant anymore. Can we just get the files I requested instead? I’d like to dig a bit more into your specific problem, assuming that closing all the other apps on your PC didn’t help. “If you’re still…
Answering Endeavor-1815: “|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv …”
Endeavor, Looking at your winMTR it actually does look like there’s packet loss coming out of your modem or router on the way out to the ISP itself. This is what I was expecting from your specific report, so thanks for providing that test. “| Host - % | Sent | Recv | Best | Avrg…
Endeavor, Issues like this are usually connectivity related. I’d power cycle your connection and if you’re on wifi swap to ethernet and see if things improve. If you’re still having this problem after that, please create a WinMTR test which catches a disconnection. You want to…
Snake426, We can try to help with your individual issue to see if we can find out what’s happening. What have you tried to troubleshoot the problem? Have you confirmed that your PC meets the minimum system requirements? Some players who have this issue only have an Intel…
Hey all, The problem this thread was originally created to notify everybody about is resolved. If your character is stuck in game, they’re running scripts to unlock those characters. Check this post and post in this thread. “Update regarding the server maintenance and stuck…
Hey there Deadhunter, This happens sometimes when there’s a DNS issue. If you have the “Failed - Network Error” message when you try to download the app, use one of the direct links at this forum post. It should fix you up. Blizzard Forums – 23 Mar 20 [Main Thread] "Failed -…
Xewp, While I can’t help everybody in one thread, I can try to help you out here and the rest can create their own threads or submit a ticket for the problem. I’d suspect that kind of crash has something to do with something fighting the game for control of your drivers. I see…
Okay, thanks for those. I’m going to get some tracking going on here for these issues. If anybody’s getting these crashes specifically when viewing game info, please post here so we can get more info on what’s similar between you all. Edit: Did this start today for everybody or…
