Loading
Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there Eldritch, So we have seen a few reports of this and while early on just after release there was some service issues that prevented the needed authentication from happening to allow offline play those were since addressed. In the more recent reports of this were we…
I looked over the 3 tickets you placed regarding the issue and I see we offered multiple steps for troubleshooting based on the information we saw. We also pointed out suspicious software running that could impact the game as well as multiple Windows level LiveKernelEvents that…
Hey there, So given those hardware specs you definitely should be able to hold above 30fps. Common causes are going to be driver issues (corrupt or out of date drivers) so check with your system maker as well as nvidia for any updates. Next is going to be software conflicts, now…
With Diablo II, if you disconnect or crash, any progress since the last auto or manual save can be lost and if you are removed from a game and no one else is around in game, items on the ground will be lost as well. This is normal behavior if not ideal. None of this lost…
If you’re having this problem specifically on controller, or a specific character, try resetting the keybinds on any character that is having the problem. If it works, we’ve found this happens with characters with abilities bound to the same button that is used for interacting…
Hey all, There’s already a board on this and all updates will be provided on this thread. Making extra topics on this only makes the boards less usable for people who have other issues which we may be able to help troubleshoot.
Executive, I’m assuming you can also connect to Asia? Did anything happen before this all started for you? When did it begin? I’ve got some ideas on this but I need more information to try to track down the problem. It’ll also help me if you can provide a winMTR to the EU…
Gulgir, You’re welcome to keep working with Nicole if you’d like but I wanted to reply to this since website troubleshooting is important if you’re not able to reach official support. (Especially if you’ve already been working with us) Two thoughts occur. If you’re getting a…
Hey all, Latest information on the state of AVX troubleshooting came through. “Hi all - Update for today 10.1 with AVX. The QA team is still collecting performance data on machines with and without fix. The goal is to A/B testing between both and ensure that this is not…
Hi all - Update for today 10.1 with AVX. The QA team is still collecting performance data on machines with and without fix. The goal is to A/B testing between both and ensure that this is not impacting an existing setups. The testing will continue today and through early next…
Answering PascalLeroux-1124: “You have absolutely no clue what you’re talking about. Applications, any application, can cause blue screens to manifest in a Windows enviro…”
“Applications, any application, can cause blue screens to manifest in a Windows environment if they are designed poorly. ” This is misleading, so let me explain why this is our stance on Bluescreens and all the help that Customer Support will provide for them. A Blue Screen of…
Hi everyone, In August, we shared that Ladder rank play in Diablo II: Resurrected would be available post-launch. We made this decision because we wanted to give players a fair chance to partake in the first season’s race on an equal playing field, especially if there were…
Hi all - We have a patch hitting consoles in the coming week that will bring over the crash and bug fixes from the PC version. Once that is available, we will be posting about it. It may be staggered on each platform as each first party group has their own different approvals…
Hey there ORAS, “Card name: Intel(R) Iris(R) Plus Graphics ” The problem you’re having is less that you’re on a macbook running bootcamp but more that you’re on an unsupported graphics card. We can’t really support either bootcamp installs or Intel GPUs, but some players have…
Hey again everyone, Judging from this thread, our backend data, and the recent posts, it seems like the stuck system is working at least mostly correctly now. In situations where players are getting stuck online, it should only last 10-15 minutes before the characters are bumped…
Hey there folks, Just poking my head back in here to clarify something and let you know this is still on our radar, and one of the things QA is prioritizing for a fix. No new updates to share for now, but I figure it’s a good time to address a sentiment being expressed here.…
Answering Golfire-1633: “So according to you having empathy is not getting something fixed because reasons. I quoted to you already and GO READ the original post whe…”
Golfire, I’m not going to argue with you here, and I’m not going to sit here while you accuse someone trying to provide help to people of all manner of things. We acknowledge that there were issues with the launch, we are fixing the ones that we find. This is not one of them. I…
Answering Kohus-1720: “No response? Thought so, by-passing would be putting $ then spelling out hit behind it, no wonder Blizzard has gone down a sewage pipe with …”
“Who cares if someone censors a word with asterisk it’s not against CoC, it’s not by-passing any mature filter ” Yes, it is and yes it does. Using symbols or misspelling a word to suggest an inappropriate word is circumventing the filter. We understand the frustration folks may…
