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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there, In your Battle.net account privacy settings, make sure that text chat is enabled. Also, in-game in Options → Gameplay ensure that you have the “Allow Online Chat” box ticked on.
Answering Geebs-1754: “Follow up Still need help. Still have no sound.”
Hey Geebs, Try uninstalling Nahimic since disabling it didn’t work. Uninstall and reboot the PC then try again. Something else you could try would be to use Selective Startup Press Windows Key+R. Type msconfig and press Enter. Select Selective startup and uncheck Load startup…
Answering Snowflake77-11125: “well that stinks this comp was jst purchesed not over 3 months ago ugh so what ur tellin me is to go buy a knew comp thas gonna cost over a …”
Hey Snowflake, I’m afraid Intel graphics are not currently supported for Diablo II Resurrected. We do not have any info to share about whether or not they might be supported in the future. The system requirements list only Nvidia and AMD graphics cards and can be found here. I…
Answering caradena-1955: “hi, system give me this message: Greetings, We were unable to complete your refund on the following order: US652869607 Diablo® II: Resurrect…”
Caradena, That usually occurs if you use a payment method intermediary such as PayU to make an order. This doesn’t necessarily mean that you’re ineligible a refund, it usually means we need to work out the refund with you manually. If you open your case you should be able to…
I need to correct this, on the first two situations. The third one is correct as our queue is larger than normal right now so it’s taking us longer to reply. When a refund is processed, you lose access to the license, but the account data remains. As long as you repurchase the…
Hey Golfire, As mentioned in the other thread, this type of problem can be caused by a number of issues. I agree that your problem is not related to packet loss, but the only way to figure out what the problem is would be to troubleshoot it with you. Firewalls, security…
Hey again everyone. Apologies for lack of replies the last few days, I’ve been on weekend. I’m going to quote myself from the other thread on this. Since Endeavor’s issue appears to be fixed and this thread is being taken over by other players’ issues, here’s the information we…
Answering Drakuloth: “Hey all! I’m working on a couple threads for issues some players are having and trying to create separate threads for them. If your game is …”
Reposting the info here/locking thread. We can’t help everybody with this problem from a single thread so if you’re having this problem check out this information and if it fails contact us so we can help you individually. “If you are unable to click the Play button, that…
Answering Drakuloth: “Hey everybody, Just wanted to make sure everybody knew how character deletions work, and where to provide feedback on the character delete s…”
Reposting this/locking thread. While everybody’s feedback is entirely understandable, this isn’t the right place for it and we don’t forward this type of feedback since this forum is focused on tech issues. “Hey everybody, Just wanted to make sure everybody knew how character…
Answering Drakuloth: “Hey all, IAmCam has a ticket in for this, and your reports are all going to be different connection issues. If you need help with frequent d…”
Hey again everyone, My post keeps getting buried under more posts unrelated to the OP’s, but in general, we do not have large volumes of players reporting this. There certainly are a lot of players here, but comparative to the vast majority of players who are connecting without…
Answering Drakuloth: “Hey there Folke, Other than the things I mentioned previously, make sure you start the game using the Battle.net application. It should log …”
Hey again everyone. Locking this thread to make sure this is the most recent post here in case anyone else needs to find this in the future as it appears to be getting buried under new reports which aren’t related to the first problem I commented on. As previously mentioned, the…
Posting for visibility on the AVX issue. Original post from PezRadar on the General Discussion forums here. “Hello everyone - We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further developments from this past weekend. The…
Hey folks, To provide some clarification here: In order for you to have been able to create online characters in Diablo 2: Resurrected, your console account must have already been connected to a Blizzard account. If you weren’t already connected, you wouldn’t be able to sign in…
PATCH NOTES A new patch is now available for PC. Read below to learn more about the latest changes. To share your feedback, please post in the Diablo II: Resurrected forum. To report a bug, visit our Bug Report forum. For troubleshooting assistance, visit our Technical Support…
Answering MordorOrc-11116: “https://pastebin.com/gmSzr2c2 Thank you for response, sound is definitely not muted, sound works on everything else on my computer, only doe…”
Description: Speakers (Nahimic mirroring device) It looks like you may have MSI Nahimic software installed? We’ve seen some conflicts with this in the past and I wonder if your sound output is being redirected to a different playback device rather than your default speakers. Do…
Hey all, Check out the info in my reply here: “Hey there, In your Battle.net account privacy settings, make sure that text chat is enabled. Also, in-game in Options → Gameplay ensure that you have the “Allow Online Chat” box ticked on.”
Hey there, In your Battle.net account privacy settings, make sure that text chat is enabled. Also, in-game in Options → Gameplay ensure that you have the “Allow Online Chat” box ticked on.
Hey Rotzalot, Do you mean that the “Create New” button doesn’t show up at the bottom right of the screen when you’re at the main screen in-game? If that’s the case, does going into the Options and changing to Windowed mode or changing the resolution get the button to show up?
Hey MordorOrc, Double check the Windows volume mixer to make sure the game isn’t muted for some reason? When you have the game up hit alt-tab and then right-click on the sound icon at the bottom right and select Open Volume Mixer. Make sure the game is turned up and not muted.…
Hey all, If the PC is restarting or shutting down when trying to run the game in 4k resolution that sounds more like potentially a hardware or power issue within that specific system. The game client cannot force the PC to shut down, so problems like these usually tend to be due…
