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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Bethsman, It looks like you’re using an Intel Integrated GPU. If that’s the only graphics card in your PC, it meet the system requirements, which require GPUs from Nvidia or AMD currently. Because of this we can’t guarantee the game will work on your PC. You can attempt to…
I checked all of you out and all of you except Bethsman were having the same problem - a known issue that the devs are working on. Our latest post on this is here. We probably won’t have any more updates for a few days but you can follow this thread for updates as we get them.…
Atomicpanda, If you crash or disconnect in the middle of using items, you can lose them because they’re not in a spot the game server can save them. You can recover your Horadric cube by going back to the Halls of the Dead. Any other items that get lost would need to be…
Se0ng11, It seems like the problem isn’t with our applications. If you check the percentages in your screenshot, you’ll see that we’re only using 2% of the CPU across all of our processes. The other 28% would be other things. I’d try closing other programs while playing which…
Answering Katzer-1507: “Sorry none of this is working and I have been fighting with this for four days now and no results. I can not get anything with the dxdiag no…”
“9892B240-8745-4E39-B93F-D3AD55659302 ” Katzer, I have your crash pulled up here, and I see the problem. It looks like you’re running on a computer that is below the system requirements, unfortunately. You’re playing on an old inspiron from 2013. The graphics card is an Intel HD…
Hey you three, We’ve looked into a ton of these, so far, and while there are a couple of outliers we’re still checking out, the vast majority of people seem to have accidentally or intentionally deleted their characters using the X button on the UI. Vio’s sorceress was manually…
Answering Ogalos-1486: “Launch it from your folder. There are two files - D2R and Diablo II Resurrected Launcher. Select the D2R file. Just tested this while I was …”
This is the way to play offline after you’ve logged in once. You do still need to log in once every 30 days just to validate the installation, but as long as you’ve gone online with Battle.net once in the last 30 days you can launch from the folder with your internet connection…
Answering Ryobi-2477: “Update to my situation I’ve played some 4 hours today with 2 crashes and 1 bluescreen. Nothing has changed as of yet and I’ve had my PC full…”
Ryobi, I am not saying your hardware is insufficient. I’m saying that something is causing a Bluescreen outside of the scope of the game client, and because we are not Microsoft technicians or PC techs who can get our hands on your machine to fix the problem ourselves, we can’t…
Gabriel, Likely the problem you’re running into is the inclusion of “GM” which is the short hand for “Game Master.” A lot of exploitative parties name their character “GM_____” to try to scam people, so you can’t create characters with that combination of letters. Hope that…
Answering kingpaprika-1537: “I have 510.10 drivers too. This is definitely some driver issue.”
“On old drivers problem didn’t happen. ” We’ve been seeing about the same in support lately. If you’re having this error, try rolling back to earlier drivers. For those of you on Windows 11, this wouldn’t be available, but since Windows 11 is a beta OS still and not currently…
Answering Midnightaura-2683: “Hi Drakuloth, Thanks for responding. I think you have hit the nail on the head there. My drivers are all up to date and ive not had any issu…”
Midnightaura, That’d be it most likely. Windows 10 is the only OS supported for Diablo II: Resurrected currently (though we’re keeping an eye on Windows 11 for all of our games.) Microsoft stopped support for the other two a while ago so we’ve shifted focus to newer Windows OS…
MidnightAura, The “7800 series” would have the right drivers to run the game. The worst you might get is lower FPS if it’s a lower end Radeon HD 7800 card. Most likely your graphics drivers are just out of date. Try updating those and see if it helps? Alternately, what version…
Answering TheTias-1192: “Ah, ok. Hopefully you’ll be able to nail down the proper update at some point.”
For sure and if anyone in this thread downloads a specific update and that solves the issue, feel free to reply back to this thread with the kb number for it so we can confirm and add that information to our troubleshooting.
We have seen a few reports of controller issues under specific circumstances that can cause game crashes. One specific issue that is being investigated is with Paladins binding aura abilities to their main interact button. We recommend resetting bindings or at least removing…
The fact that you are dropping 7% of your data immediately after the DSL modem suggests an issue with your ISP. Data loss should always be 0% (for a responding node, 100% for an unresponsive node.) In addition latency spikes of 239 at the first hop indicate some sort of…
Answering TheTias-1192: “Kershew: We have seen multiple reports now of this specific issue being resolved through the optional Windows update that came out recently.…”
We are basing this off player reports and if they don’t detail which specific update it was, we can only recommend trying available optional windows updates. It’s also not 100% confirmed which is why I specified “We have seen multiple reports…” and “To give it a shot” I can’t…
You are posting on the America’s english language forums so my response will be in english. I looked over the crashes and while I could not determine and system hardware data the crash you are seeing is the same crash we are seeing with systems that do not meet the minimum…
We have seen multiple reports now of this specific issue being resolved through the optional Windows update that came out recently. Definitely give that a shot if you haven’t to see if it helps. When you open windows settings/updates you should see a section for optional updates…
So looking at the data you provided there are several issues. The Phenom II processer is not supported. The issue may be related to the fact it does not have AVX support (which is being discussed in the main thread for a fix but the CPU itself is not supported for the game and…
Hey there, Given the timeframe and persistence of symptoms this is going to likely be some sort of security/software conflict interfering with the game client’s ability to connect to the service or an issue with the local network or connection to the service. Temporarily…
